Should You Use An Online Travel Agency For Your Next Trip?
Chris Elliott on February 17, 2020
"To answer, just try planning a trip without an online agency. That's right, use only the websites or toll-free numbers of an airline, car rental agency or hotel.
Frustrated yet? You're not alone. New research commissioned by the travel technology company Travelport suggests travelers — and particularly younger travelers — don't like to spend lots of time trying to find the best price or not being able to see what’s included with a fare.
"Online travel agencies have the ability to ease the challenges, and offer travelers a level of personalization that individual airlines and hotels don’t have the ability to deliver on their own," says Greg Webb, Travelport's CEO."